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Terms and Conditions

DETAILED DESCRIPTION OF GOODS AND/OR SERVICES

Farm Fresh Direct is a business in the RETAIL industry that markets farm products, home cooked meals and other consumables.

DELIVERY POLICY

Subject to availability and receipt of payment, requests will be processed within 10 days and delivery confirmed by way of an ORDER NUMBER emailed to the client. Goods will be dispatched via Farm Fresh Direct Vehicles at the handling fee stipulated on the invoice and website.

RETURN AND REFUNDS POLICY

The provision of goods by Farm Fresh Direct is subject to availability. In cases of unavailability, Farm Fresh Direct will refund the client in full within 30 days.  Cancellation of orders after 2pm on Tuesday by the client will attract a 100% administration fee.

Any goods returned damaged will be refunded for in full.

CUSTOMER PRIVACY POLICY

Farm Fresh Direct shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=356

PAYMENT OPTIONS ACCEPTED

Payment may be made via cash or by bank transfer into the Farm Fresh Direct bank account, the details of which will be provided where applicable.

TRANSACTION CURRENCY

The Transaction Currency is South African Rand (ZAR).

RESPONSIBILITY

Farm Fresh Direct takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods

COUNTRY OF DOMICILE

This website is governed by the laws of South Africa and Farm Fresh Direct chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,Unit 4 Caledon Industrial Park, 24 Meul Street, George Industia, 6529, South Africa

VARIATION

Farm Fresh Direct may, in its sole discretion, change this agreement or any part thereof at any time without notice.

COMPANY INFORMATION

This website is run by a private company based in South Africa trading as Farm Fresh Direct.

Farm Fresh Direct Support Details

Email : info@farmfreshdirect.co.za